HR Consultancy Services
HR designed to push your business forward, not hold you back
At Crosse HR we’ve learnt that a great HR consultancy should be geared to making your business work better, so you become more successful. It definitely shouldn’t hold you back.
Crosse HR offers sensibly priced HR solutions for leadership HR advice and every other bit of your organisation, so you can stay focused on growth. That includes the strategic solutions you need as a leader of a growing organisation; responsive solutions because as an employer you need to get the people bit right; and operational solutions, so as a business you know you have the HR basics in place.
Contact us today for an informal chat or to request your free HR review. We also have a blog where you can keep up with our shrewd HR solutions and a wealth of free advice and resources so you can start your better HR journey today.
Book your free 30 minute HR review
Our HR Consultancy Services
HR for leaders
As a dynamic small business leader you can have access to a wealth of HR expertise on tap, and the peace of mind that Crosse HR is always in your corner.
If you’re thinking about restructuring your business, or planning a change for the people in your business, you can draw on our vast experience. We can support with the development of an innovative HR strategy, and if you feel as though you’re treading egg shells in HR, our coaching support will give you confidence, know-how and take away the fear.
COACHING
‘The key is to keep company with people who uplift you whose presence calls forth your best’ Epictetus. We all need a shoulder to lean on sometimes, especially if you are on your own, owner managed, or a CEO just starting out. You might also be an HR administrator who’s doing the job by themselves. Its scary and sometimes lonely, we all need reassurance that we are on the right path or sometimes we just need a sounding board. Crosse HR will be that shoulder, that reassuring voice that can tell you whether or not the people decisions you make are the right ones, and the consequences and impact your decisions may have. You then have the tools to make an informed decision on what’s right for you and your business.
HR STRATEGY
‘If one does not know which port one is sailing to, no wind is favourable’ – Lucius Seneca.
Crosse HR can work with your Business Plan, and plan your people and HR strategy to fit in with your short and long term business goals. We’ll help you turn your plans to reality and find that port you are sailing to.
- Organisational review
- Risk analysis
- SWOT Analysis
- Advice on plan
- Prepartion of Plan
- Timetable
- Consultation
- Documentation
- Implementation
- Post integration
PLANNING FOR CHANGE
As Benjamin Franklin once said ‘If you fail to plan, you are planning to fail’. Change is a constant part of everyday life particularly if you are a small business. You could be about to move in a totally different direction, it could be about growing or cutting costs, moving into different product lines. It can be a daunting prospect putting your change ideas and plans to paper and then making them happen. Its fairly straightforward if you plan and Crosse HR can help you bring the plan to life and guide you through every step of the way.
- Advice
- Business Case preparation
- Cost Analysis
- Risk Analysis
- Documentation including letter templates, timetables, charts etc
- Consultation – Employee, Employee Representatives i.e. Trade Unions, staff forums etc
- Group consultation
- 121 Consultation
- Troubleshooting
- Implementation
- Populating new structures
- Redundancy: voluntary and compulsory
- New hires
- Training Analysis
- Post change issues
RESTRUCTURING
Einstein once defined madness as ‘doing the same thing over and over again expecting a different result’. Every business has a cycle and has to evolve, it could be a major, minor or just a few tweaks, but every little tweak usually involves people. It can be an expansion, it can be turning direction, it can be a cost saving or streamlining restructure. Whatever it is, Crosse HR can help you keep your business evolving and stop you descending into madness.
- Business Plan
- Operating Plan
- Turning business strategy into a reality
- Target Operating Model
HR for employers
As an employer, you know that getting the people bit right will make a big difference to your future success.
Crosse HR can give you the solutions you need to recruit the right people assets, and to take the fear out of managing the liabilities they bring with them, including support with handling your employee relations, TUPE and employment tribunals.
EMPLOYEE RELATIONS
Rudyard Kipling once said ‘If you can keep your head when all about you are losing theirs’. Employment Relations, or ‘ER’ as its often called, in my view is all about that – people (managers and employees alike) losing the run of themselves for all sorts of reasons. ER deals with the daily problems and issues that keep us employers awake at night, from lateness or not doing well in a job, plain and simple bad behaviour, to keeping your workforce interested, engaged and motivated to do their job. Whether its prevention (keeping them interested) to a cure (dealing with the issues) Crosse HR specialises in this complex area to keep you and your employees out of trouble.
- Advice on: disciplinaries, grievances, performance management, sickness absence, capability, general reactive advice, terminations, redundancy – phone email support
- Trade Unions
- Staff Forums/staff consultative bodies
- Mediation advice
- Participating and supporting management in: disciplinary, grievance, appeals, sickness panels
- Employment Law advice
- Employee Engagement
- Employee Relations Audit
- Settlement Agreements
- Prevention/early intervention
- Dismissal constructive, unfair, wrongful
- Business Plan
- Operating Plan
- Turning business strategy into a reality
- Target Operating Model
TRIBUNALS
‘Expect problems and eat them for breakfast’ – Alfred A Monapert. The dreaded ‘T word’ strikes fear into the heart of all employers big and small. No need to fear, Crosse HR are here, to hold your hand through the process and make sure you do not end up having your day in court.
- Preparation; collating bundles, briefs, statements, FOI requests, etc
- Liaising with ACAS
- Liaising with Lawyers
- Witness
- Settlement Agreements
RECRUITMENT
‘Aim for the moon, if you miss you may hit a star’ – W Clement Stone
You need to expand, so that means finding the dream team – the very team who want the same things you want. Where do you find these like minded people, who share the same vision, values and want the same things you do, with the skills you need? Crosse HR has oodles of years experience searching, finding and hiring dream teams, and once you have them, we can help you keep them and realise their potential.
- Job descriptions/ Scoping of role
- Person specifications
- Advert wording
- Sourcing recruitment mediums i.e press, agencies, linkedin, social media
- Negotiation of preferred supplier rates
- Shortlisting for interview
TUPE
‘Growth is never by mere chance, it’s the result of forces working together’ – JC Penney
So you are growing, you’ve put in a bid to expand, this will double your workforce overnight and the often dreaded TUPE word crops up or vice versa. Never fear Crosse HR are here to help you seamlessly manage your TUPE transfer (whether its TUPEing staff in or TUPEing staff out), we’ll help you with your initial pitch from a people perspective, to forensically examining your due diligence, to consulting with staff and forming a post transition plan.
- Bid preparation
- Bid documentation
- Due diligence
- TUPE documentation
- Analysis of TUPE information
- Liaising with other side
- Consultation with staff
- Risk analysis
- Preparation of measures statements
- Payroll Plan
- Administration Plan
- Liaising with lawyers
- Integration plan post transfer
- Induction
- Post transfer infrastructure preparation
- Harmonising post transfer
HR for business
As a growing organisation you can make life that bit easier all round by getting the HR basics right.
Crosse HR can de-mystify HR and employment law, so your HR administration, infrastructure and policies just work, so you can get back to concentrating on growing your business.
HR POLICY TRAINING
We’ve given you the rules and the regulations, now we need to help you and your team work out how they ‘play them better than everyone else’. Crosse HR will train your teams on what they mean for them. No need to straight jacket or police, but once the goalposts are set, everyone knows what to expect, which makes life that bit easier and more straightforward.
- Managers
- Employees
- Ongoing support
- Bespoke one off policies
HR INFRASTRUCTURE
Where do you start, Einstein said ‘you have to learn the rules of the game and then play better than everyone else’. Well like it or lump it at some stage when you grow you do need a structure of sorts (anarchy and disruption is great for a time until you get going). We’ll start with a review (the HR infrastructure review is on us). Then when you are good to go we will write you a proposal and start you off with a suite of policies & procedures, contracts, handbooks, forms and templates, basically everything you need to organise your HR function. We’ll even organise that for you too. We’ll make sure it fits in with your ethos and culture – no rules or red tape for rules or red tapes sake, unless of course that’s what you want.
- HR Policies & Procedures
- HR Staff Handbook
- Contracts of employment
- Induction
- Probation
- Appraisals
- Training
- HR Review and health check
- Objective setting: individual, team, group, organisation
- Personal Development Plans
- Staff survey
- How to guides
- HR Comms
- HR Budget advice
- HR Checklist
- Employee benefits
HR ADMINISTRATION
Organising is what you do before you do something, so that when you do it, its not all mixed up’ – A Milne.
Who likes admin? Well not many, but if you want to succeed at some stage you have to get organised – that’s why we’ll take the drudgery out of that for you and you can get on with what you do best, growing your business without getting bogged down writing letters, filling in forms, processing payroll, and answering queries (we don’t mind the mundane).
- Suite of HR letters
- Suite of HR Forms
- Advice on bespoke letter content
- Payroll adminstration*
- HR Checklist
- General HR advice on maternity, paternity, sickness etc
HR REVIEWS
We can undertake an HR Review that will make sure you know exactly what you need to do, to get the HR basics right in your business, as well as helping you to think through anything that you foresee could be a challenge in the future. Then we’ll put together a plan of action to get your HR organised. We can help you to put things in place too – we can suggest the best way to approach that when the review is complete.
What our clients say
She will get the job at hand done.
"Olga is a trusted, safe, knowledgeable, confidential, reliable and hugely supportive resource as and when needed. She has provided immeasurable support to our business and I would not hesitate in recommending her - she will get the job at hand done."
Crosse HR, London HR services for small business
2019-12-07T14:31:31+00:00 Patricia Carter, Director - Incognito
"Olga is a trusted, safe, knowledgeable, confidential, reliable and hugely supportive resource as and when needed. She has provided immeasurable support to our business and I would not hesitate in recommending her - she will get the job at hand done." https://crossehr.co.uk/testimonials/she-will-get-the-job-at-hand-done/
Working with complex needs
Working with complex needs children in a special school setting requires experienced and sensitive staff. All aspects of human resourcing are key, from hiring to professional development. Crosse HR have been exceptional in their attention to detail and helping to ensure a vibrant and happy staff team.
Crosse HR, London HR services for small business
2019-12-07T14:30:25+00:00 Euan Macdonald, Head Teacher, Northstar New School
Working with complex needs children in a special school setting requires experienced and sensitive staff. All aspects of human resourcing are key, from hiring to professional development. Crosse HR have been exceptional in their attention to detail and helping to ensure a vibrant and happy staff team. https://crossehr.co.uk/testimonials/working-with-complex-needs/
Ability to find practical solutions to complex situations
"I have worked with Olga for many years and her help and support is invaluable. Her knowledge and expertise is second to none but what sets her apart from anyone else I have worked with is her ability to find practical solutions to complex situations and getting the job done efficiently. I cannot recommend her services enough and the peace of mind she can give you knowing you have someone as capable as her in your corner. "
Crosse HR, London HR services for small business
2019-12-09T17:36:19+00:00 Ali Al Ramahi, Founder and Owner Kaizan Health
"I have worked with Olga for many years and her help and support is invaluable. Her knowledge and expertise is second to none but what sets her apart from anyone else I have worked with is her ability to find practical solutions to complex situations and getting the job done efficiently. I cannot recommend her services enough and the peace of mind she can give you knowing you have someone as capable as her in your corner. " https://crossehr.co.uk/testimonials/2676/
She brings all the experience and wisdom
"Olga is absolutely brilliant. She brings all the experience and wisdom of someone who's worked at a high level in large businesses along with the care and understanding of someone who's run a small business. Her advice, process' and templates have been so important to us at Small Axe and will be into the future. Thanks so much Olga!"
Crosse HR, London HR services for small business
2019-12-09T17:39:00+00:00 Jana Mills, Director, Small Axe Communications
"Olga is absolutely brilliant. She brings all the experience and wisdom of someone who's worked at a high level in large businesses along with the care and understanding of someone who's run a small business. Her advice, process' and templates have been so important to us at Small Axe and will be into the future. Thanks so much Olga!" https://crossehr.co.uk/testimonials/2678/
0
Crosse HR, London HR services for small business
She will get the job at hand done.
"Olga is a trusted, safe, knowledgeable, confidential, reliable and hugely supportive resource as and when needed. She has provided immeasurable support to our business and I would not hesitate in recommending her - she will get the job at hand done."
Patricia Carter, Director - Incognito
Working with complex needs
Euan Macdonald, Head Teacher, Northstar New School
Ability to find practical solutions to complex situations
Ali Al Ramahi, Founder and Owner Kaizan Health
She brings all the experience and wisdom
Jana Mills, Director, Small Axe Communications
Latest insight from the Crosse HR blog
A Guide to Appraisals
Recently, people have found people management particularly hard - with HR departments spread thin, furlough and just getting out of the routine. It's been a hard year with priorities all over the place. But, as we head into 2021, we're here to help you get back on...
Appraisals and Objective Setting Toolkit
As we head into 2021, it's essential to be sharp on appraisals. As well as offering a great opportunity to regularly check in with your employees - which is especially important for those who are remote working - it is crucial for businesses to operate in a lean and...
Can we take away any positives from 2020? By Helen Fleet
2020 …WHAT….A ….YEAR!! It's unlikely that anyone will walk away from this year without feeling bruised in some way. With positive news on the vaccine and the real hope of normality in 2021, it’s time to think about the positives we can take away from what was a year...
